Engineering Support -

Your Extended Arm for Dedicated, Cost-effective & Flexible Support Services to Ensure Production Continuity & Legacy Product Sustenance

Alpha ICT has been delivering Engineering Support Services to customers utilizing the product life cycle know-how and the in-house team of multiskilled engineers having hands-on experience in the embedded electronics, standards & compliances, mechanical as well as the software development areas.

The support services are offered through dedicated teams working as extended arms for the client’s product engineering & development teams, facilitating product market relevance, production continuity and associated cost savings.

Engineering
Support

Hardware
Obsolescence

Re-Engineering

Software
Sustenance

Extended Engineering Support

Extended Engineering Support

Alpha ICT’s well-established support services working model allows the deployment of extended support teams aligning with the client’s working environment & processes- similar tools, technologies, remote accesses and working processes.

  • Schematics & Layouts
  • Engineering Drawings
  • Component libraries
  • Enhancements
  • BOM Updates
  • ECR changes & updates
  • Compliances documentation
  • Product documentation
Extended Engineering Support

Managed Hardware Obsolescence /
Re-engineering

Alpha ICT’s offerings provide a well-structured “Managed Services Model” for managing legacy products and PCBs

  • Bill of materials (BOM) analysis & rationalization
  • EOL component/parts qualification
  • Alternate component/parts and Source identification
  • Sourcing & replacement/changes
  • Re-design, development & manufacturing support
  • Cost optimizations
  • Firmware/Software migration & updation
  • Test Jigs – Hardware & software
  • Validation & Verification- Board & Sub-system level testing

Software Products & Application Maintenance

  • Software testing & bug fixing /issue resolution
  • Test Automation
  • Enhancements and refactorization
  • Production deployment and support
    • VAPT
    • CI/CD
  • Re-engineering & development –
    • Technology Upgradation
    • Scalability
    • Enhanced Security
  • Modernization –
    • Porting & Migrations
    • UI/UX
    • Third Part Integrations

Alpha ICT’s Unique Offerings & Advantages

Multiple skills and capabilities under one roof- Mechanical, Embedded Electronics- Hardware & Firmware, Software Application- Desktop, Cloud, Web and Mobility.

Facilitating customer product engineering teams to focus & attend to their core product and technology areas.

Existing and well-established eco-system and partnerships with technology providers, component suppliers and NABL-accredited third-party labs.

Well-established Manufacturing support eco-system – right from prototyping to supply.

Managed Services through cost-effective engagement models-

  • Ability to set up extended teams and working environments with mapping tools, technologies and processes for long-term engagement.
  • Expertise to take up entire obsolescence management activity and dedicate the experienced team and required infra setup to provide ongoing support.
  • Enabling production continuity and associated cost savings.

Engineering Support at Your Fingertips!

From hardware obsolescence to software migration, Alpha ICT provides support throughout your product’s lifecycle.

Contact us today to get started!

Fill the form below to download company profile!

Thank you for connecting with us!

Download Company Profile Here